The U.S. Transportation Security Administration had to apologize to a couple after agents upset their 3-year-old, wheelchair-bound daughter during a screening and told the mother she was not allowed to film the screening.

The family was headed to Orlando to visit Disney World when the incident occurred. The  run-in was caught on tape and posted to YouTube. In the video, 3-year-old Lucy can be seen crying as TSA agents tell Lucy's mother she could not film the screening.

According to, the mother, Anne Schulte, says it all started when TSA agents asked to pat down Lucy and screen her wheelchair. Schulte asked to tape it, she said, but an agent didn’t like that. In the video clip you hear the agent tell Schulte "it's illegal to do that." So Schulte told the agent if she can't touch her daughter unless she is allowed to record it.

The family rightfully feels they were treated unfairly. Lucy's father,  Nathan Forck,  told ABC news it bothered him that his wheel-bound daughter was singled out.

But the kicker for the family was when agents would not return their daughter's stuffed animal, Lamby, even when the stuffed animal had been scanned.

Really? Here is the apology sent out by the TSA:

“TSA regrets inaccurate guidance was provided to this family during screening and offers its apology,” the agency said. “We are committed to maintaining the security of the traveling public and strive to treat all passengers with dignity and respect. While no pat-down was performed, we will address specific concerns with our workforce.”

I realize that we live in a different world since 9-11, but this story literally turns my stomach!

You know, when their are special incidents like this, smaller children, disabled and so on, common sense should step in to play. In my opinion, the agents were just down right mean.

Well the family did make it to Disney World, and Lucy got to meet Mickey Mouse. Good for you Lucy and shame on you TSA agents. What would guys have done if you had been in that same situation? Should the TSA have to more than apologize?