Smith County health officials confirmed the first reported death in the county today that was related to coronavirus.

NETHealth made the announcement during a press conference today and release the following statement:

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Tyler, Texas (Wednesday, March 25)

The Northeast Texas Public Health District has confirmed the first death in Smith County related to the COVID-19 virus.
The individual is a 91 year old male.

There are 16 confirmed COVID-19 cases in Smith County as of Wednesday, March 25 at 12 p.m.*

Confirmed cases in Smith County: 16
*Northeast Texas Public Health District PIO: Terrence Ates, (903) 343-5451

Best practices:
Call Centers established for patient screening
The Smith County Emergency Operations Center is active and meeting seven days a week to coordinate the best response for the Smith County community.

We are asking the public to contact their healthcare provider prior to visiting hospitals or emergency rooms for treatment. It is very important for the mitigation of the spread of Coronavirus that all potential patients are screened so healthcare providers can to prepare for their arrival.

If you are experiencing or developing COVID-19 symptoms such as fever, cough or shortness of breath, call to speak with a clinician who will provide telephonic triage and make appropriate referrals in accordance with CDC guidelines. Additionally, you may visit and take a “Coronavirus Self-Checker” assessment. This will help you communicate symptoms to your doctor when you call their office before making a visit.

To coordinate prescreening and referral directly with UT Health East Texas, patients may call (903) 596- DOCS.

To coordinate prescreening and referral directly with CHRISTUS Trinity Mother Frances, patients may call (903) 606-DOCS.

**In the event of an emergency, call 911.


City of Tyler
The City of Tyler will extend modified facility operations until Friday, April 17. All events City-operated or in a City facility have been suspended through April 17.

Get more information on closures or adjusted services:

City of Tyler PIO: Jenny Wells, (903) 944-9136


Smith County
On Monday, March 23, 2020, Smith County Judge Nathaniel Moran made clear that—at this time—he has no intention presently to sign a generalized “shelter in place” order for Smith County that would further restrict the activities of Smith County citizens and businesses as a result of COVID-19 beyond the restrictions imposed at the state level by the Governor of Texas. 

Smith County remains open to the public, but with limited walk-in services.  The County encourages people to conduct their businesses online. Many non-essential services are by appointment only.  The Smith County Tax Office is closed to the public until further notice, but is still working to assist Smith County residents and businesses. Employees will continue working, answering the phones and mail. For more information or to make a payment, call (903) 590-2920 for property taxes and (903) 590-2900 for auto registration. Jury duty continues to be suspended through May 1. For a full list of adjusted services, please visit
Smith County PIO: Casey Murphy, (903) 590-4607


Tyler Independent School District
Tyler ISD launched its districtwide Distance Learning program to students and families on Monday, March 23.

The Curbside Meal program continues to see success, as it provided more than 2,400 lunches Monday, March 23, which is half the number of meals from March 16-20. Beginning Wednesday, March 25, Peete Elementary and T.J. Austin Elementary schools will be added to the location list . Visit for answers to Frequently Asked Questions and/or more information.


Hospital Updates
Both CHRISTUS Trinity Clinic and UT Health East Texas have expanded telehealth services and online screening tools to best serve their patients. Telehealth services will be HIPPA-compliant.

UT Health East Texas patients may access this service by calling (903) 596-DOCS (3627).

CHRISTUS Trinity Clinic patients may schedule this service through the MyChart App or by calling (903) 606-DOCS (3627).


Texas Department of Public Safety
In response to the current health threat associated with COVID-19, the Texas Department of Public Safety (DPS) is limiting access to North Texas DPS Offices until Monday, April 6, 2020.  This action is being taken to protect both the health and safety of the public as well as our employees.  If you have a confirmed, scheduled appointment at an office, please contact the number you were provided with your confirmation.
Visit or call 1-866-DL-RENEW to learn of the many ways to conduct their DL transactions online without the need to come into an office. For additional information about renewing your driver license or ID card, visit the DPS website.

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